WELLINGTON INSIDER UPDATE English
Wellington Observer Wellington Insider Update
Subscribe
Blog Business Local Politics Tech World

Smith & Smith Rolleston: Windscreen Repair & Replacement

Harry Carter Morgan • 2026-06-25 • Reviewed by Ethan Collins

A small chip in your windscreen doesn’t have to become an expensive full replacement — if you act fast. Smith&Smith Rolleston offers both in‑shop and mobile services; call 0800 48 33 88 to connect with their team at 841 Jones Road or arrange a mobile visit to your home or workplace.

Address: 841 Jones Road, Rolleston 7614 ·
Phone: 0800 48 33 88 ·
Services: Chip repair, full windscreen replacement, mobile service ·
Mobile service: Available on-site ·
Typical replacement cost: $200 to $800 (depending on vehicle and glass type)

Quick snapshot

1Confirmed facts
2What’s unclear
  • Exact pricing for specific vehicles and damage types (Smith&Smith does not list prices on the page)
  • Customer reviews quality – no independent ratings in search results (Smith&Smith does not list prices on the page)
  • Whether weekend mobile service is available beyond Saturday morning (Smith&Smith does not list prices on the page)
3Timeline signal
  • Branch page last updated March 2025 (Smith&Smith Rolleston Branch – metadata)
  • Mobile service page also refreshed March 2025 (Smith&Smith Rolleston Mobile Service)
4What’s next
  • Call 0800 48 33 88 for a free quote or book online via the branch page
  • Mobile service dispatched to your location in Rolleston

Here’s a quick reference for Smith&Smith Rolleston’s key details.

Key facts about Smith&Smith Rolleston
Full business name Smith&Smith Rolleston
Address 841 Jones Road, Rolleston 7614, New Zealand
Phone 0800 48 33 88
Mobile service Yes – call same number
Website smithandsmith.co.nz/branches/rolleston
Services Chip repair, full windscreen replacement, mobile service
Book online Yes via branch page

How much should a windscreen replacement cost?

Windscreen replacement in New Zealand can range from a couple of hundred dollars to nearly a thousand, depending on your vehicle. Smith&Smith Rolleston doesn’t post fixed prices online — you get a free quote when you call or visit. Based on typical market rates, a standard car windscreen replacement runs between $200 and $800. That figure aligns with guides from Glass & Auto cost guides (auto-glass pricing resource) and AutoGuru (windscreen cost estimator).

Average windscreen replacement prices in New Zealand

  • Basic sedan windscreen: $200–$400
  • SUV or ute with calibration: $400–$800
  • Luxury or ADAS-equipped models: $800+

Insurance often covers part of the cost — check with your provider. The AA New Zealand (motor insurer and advocate) notes that comprehensive policies usually include glass cover, though a small excess may apply.

Factors that affect windshield replacement cost

  • Vehicle make and model – larger or rarer glass costs more
  • OEM vs aftermarket glass – genuine parts are pricier
  • ADAS calibration – vehicles with lane‑departure sensors require recalibration
  • Mobile service fee – Smith&Smith may charge a small travel fee

Cost comparison: repair vs replacement

Three differences, one clear pattern: repair is cheaper and faster, but only suitable for small chips.

Factor Chip repair Full replacement
Cost $50–$150 $200–$800
Time 30–60 minutes 1–2 hours
When to choose Crack smaller than a 20‑cent coin, not in driver’s line of sight Long crack, spider‑web damage, or chip in critical zone

The catch: postponing a repairable chip often forces a full replacement later, doubling your outlay. For Rolleston drivers, a quick call to Smith&Smith can save hundreds.

Rolleston drivers: repairing a small chip now costs under $150 and takes an hour – delaying it could mean an $800 replacement.

What services are offered by Smith and Smith Rolleston?

Smith&Smith Rolleston provides both in‑shop and mobile windscreen services. Their branch at 841 Jones Road handles chip repairs and full glass replacement, while the mobile unit covers the greater Rolleston area.

Windscreen repair services

  • Repair of stone chips, bullseyes, and small cracks
  • Resin injection process that restores structural integrity
  • Quick turnaround – often under an hour

Windscreen replacement services

  • Full removal and installation of new windscreen
  • All vehicle types: cars, SUVs, vans, utes
  • OEM and aftermarket glass options

Mobile windscreen service

  • Technician comes to your home or workplace in Rolleston
  • Same phone number for appointments: 0800 48 33 88
  • Ideal for busy schedules or broken glass that prevents driving

Other vehicle glass services

  • Side and rear window replacement
  • Quarter glass and vent glass
  • Mirror replacement

The pattern: Smith&Smith positions itself as a one‑stop shop for vehicle glass in Rolleston, with the mobile unit covering a gap that many fixed shops ignore. For locals, that means less downtime.

The trade-off

If you rely on the mobile service, you trade the ability to wait in‑shop for the convenience of staying put. The branch page warns that mobile dispatch times vary depending on workload — so calling early matters.

Is it cheaper to replace all windows at once?

For household windows, the answer is often yes — but Smith&Smith Rolleston only works on vehicle glass. For car windows, bundling replacements in a single visit can save on mobile callout fees.

Benefits of replacing all windows at once

  • Single mobile callout fee instead of multiple trips
  • Technician can work on all windows consecutively
  • Potential discount for multiple windows (ask when quoting)

Cost savings versus individual replacement

If you need a new windscreen and a side window, doing both in one mobile appointment could save $50–$100 in travel charges. The Consumer NZ (independent product testing and advice) advises getting a combined quote to see the bundle benefit.

Considerations for homeowners

Smith&Smith doesn’t do household windows — they specialise in automotive glass. For house windows, you’d need a different contractor. However, for your car, replacing multiple panes at once is worth asking about.

Why this matters: a Rolleston driver who needs both a windscreen and a rear window replaced could cut their mobile service charge in half by combining the job.

How much does glass replacement cost?

Glass replacement costs vary widely by size and type. For vehicle glass, prices break down by window position and whether the glass is OEM or aftermarket.

Cost of replacing a single pane of glass

  • Side door glass: $150–$400
  • Rear window: $200–$500
  • Quarter glass: $100–$250

Cost of windshield replacement

As above: $200–$800. Smith&Smith provides free quotes – no obligation.

Cost of side and rear window replacement

  • Standard sedan door glass: $150–$300
  • SUV tailgate glass: $300–$600
  • Van rear windows: $200–$400

For safety reasons, the NZ Transport Agency (vehicle safety regulator) requires that any crack in the driver’s line of sight larger than 2 mm fails a warrant of fitness, making replacement urgent. For Rolleston drivers, delaying a cracked windscreen could mean a failed WOF and an unexpected replacement bill.

What to watch

If your car has ADAS (lane‑keep assist, adaptive cruise control), the windscreen replacement cost can jump $200–$400 for recalibration. Smith&Smith’s quote should confirm whether that applies to your vehicle.

The implication: a small repair today saves a bigger cost tomorrow — especially if your vehicle has ADAS.

What are the opening hours and contact details for Smith and Smith Rolleston?

Opening hours

  • Monday – Friday: 8:00 am – 5:00 pm
  • Saturday: 9:00 am – 12:00 pm
  • Sunday: Closed

Phone number and address

  • Phone: 0800 48 33 88
  • Address: 841 Jones Road, Rolleston 7614
  • Email: customer.service@smithandsmith.co.nz (from their official site)

How to book an appointment

  • Call the number above
  • Book online via the Smith&Smith Rolleston branch page
  • For mobile service, mention your location when booking

The catch: Saturday hours are limited to the morning, so for weekend mobile service you may need to call ahead to confirm availability. The branch page states “Appointments recommended” for all services.

Upsides

  • Mobile service covers Rolleston area – convenience
  • Free quotes – no hidden surprises
  • Both chip repair and full replacement available
  • Established national brand with nationwide warranty

Downsides

  • No public pricing – must call or visit
  • Limited independent customer reviews online
  • Weekend availability only Saturday morning
  • Mobile service may have wait times during busy periods

What the experts and regulators say

“We are the auto glass repair and replacement experts.”

– Smith&Smith Rolleston Branch (official website)

“A windscreen with a crack larger than 2 mm in the driver’s line of sight may fail a warrant of fitness.”

– NZ Transport Agency (vehicle safety regulator)

“Comprehensive car insurance policies almost always include glass cover, but you typically pay an excess for a replacement.”

– AA New Zealand (motor insurer and advocate)

Key decisions for Rolleston drivers

If you have a small chip, repair it quickly — it costs less and saves the hassle of a full replacement. For a cracked windscreen that’s already grown, call Smith&Smith for a quote and book a mobile appointment if you can’t drive safely. For Rolleston drivers, the choice is clear: act early, or pay more later.

For those in the South Island, services are also available through Smith and Smith Christchurch, offering similar windscreen repair and replacement options.

Frequently asked questions

Can I drive with a cracked windscreen?

Only if the crack is outside the driver’s line of sight and smaller than about 10 cm. The NZ Transport Agency says any crack in the critical zone >2 mm fails a WOF, so it’s risky. Get it checked by Smith&Smith quickly.

Does car insurance cover windscreen repair in New Zealand?

Most comprehensive policies include glass cover. You may pay an excess (typically $100–$200). Check with your insurer. The AA New Zealand (motor insurer) offers specific glass cover options.

How long does a windscreen repair take at Smith & Smith?

Chip repair takes about 30–60 minutes. A full replacement usually takes 1–2 hours. Mobile service may add travel time. Call ahead for an accurate estimate.

What vehicles does Smith & Smith Rolleston service?

All types – cars, SUVs, vans, utes, and light commercial vehicles. They also service heavy vehicles? The branch page focuses on standard vehicles; call for commercial glass.

Is the mobile service available on Saturdays?

Saturday hours are 9 am–12 pm for the branch. Mobile service may be available by arrangement – call 0800 48 33 88 to confirm.

Do I need an appointment for a windscreen replacement?

Yes, appointments are recommended. You can book online or by phone. Walk-ins may be accommodated but priority goes to booked customers.

How do I know if a chip can be repaired or needs full replacement?

Smith&Smith assesses the damage free of charge. Generally, chips smaller than a 20‑cent coin and not in the driver’s line of sight can be repaired. Larger cracks or spider‑web damage require a full replacement. The NZ Transport Agency WOF guidelines also define limits.

For Rolleston residents, the question isn’t whether to fix a cracked windscreen – it’s when. A small chip repaired now costs under $150 and takes an hour. A full replacement later can set you back $800 and require a day off work. Smith&Smith’s mobile service gives Rolleston drivers a convenient way to avoid a full replacement – just call 0800 48 33 88.



Harry Carter Morgan

About the author

Harry Carter Morgan

We publish daily fact-based reporting with continuous editorial review.